Kervy Delcy Performing Arts School

We Don't Fit In, We Stand Out.

Music Production

FAQ

Can I try a lesson before I sign up?

  • Yes, you can try a PRIVATE lesson for 50% off the hourly rate.
  • Lessons can be taken online via  Zoom, Skype, FaceTime, WhatsApp, or in person for New York City Student.
  • Trial lesson is only available for private lessons.

Can I request the lesson to be in my home?

Yes, our instructors will travel to you with reasonable miles distance.

Can I cancel a package/lesson and request my money back?

  • We have a 24 hours cancellation policy.
  • There’s a no refund for private lessons within less than 24 hours. Any used lessons can be refunded.
  • Any cancelled lessons can be rescheduled within a week of cancellation.
  • Make up lessons and cancellations cannot be rescheduled for a second time.

Can I get a refund for semester based courses or pre-recorded video courses?

  • Refund is available 14 days prior the start of the semester for semester based courses.
  • Refund is available 14 days after the purchased date of a  pre-recorded video courses

If I miss my lesson appointment can I have a make-up class?

Make-up classes are only available based on the instructor’s schedule. Make up lessons cannot be rescheduled a second time

Will I have access to perform live?

Live Performance is not offered at this time; However, students are welcome to send a video recording of them playing an instrument to be displayed on our website and our social media accounts

For more info please contact us at 212-810-9517

330 7th Avenue,

New York, NY 10001.


212-810-9517

support@kdpas.com

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Store

Monday - Friday 9:00 AM - 7:00 PM
Saturday 10:0 AM - 7:30 PM