We know you may have questions or concerns before beginning your session. So we've collated a few answers below. If you have any outstanding questions, please use the chat or contact us.
Can I try a lesson before I sign up?
Yes, you can try a lesson for 50% off the hourly rate. Lessons can be taken online via Skype, FaceTime, WhatsApp, Zoom or in person for New York City Student.
Can I request the lesson to be in my home?
Yes, our instructors will travel to you with reasonable miles distance.
Can I cancel a package/lesson and request my money back?
Absolutely, every unused lesson can be refunded. However, cancellation for single lesson within less than 24 hours notice is not refundable.
If I miss my lesson appointment can I have a make-up class?
Make-up classes are only available based on the instructor’s schedule. Make up lessons cannot be rescheduled a second time.
Will I have access to perform live?
Live Performance is not offered at this time; However, students are welcome to send a video recording of them playing an instrument to be displayed on our website and our social media accounts.